Luvi Silverberg
November 19, 2022

How to Cancel GlossGenius Subscription


Hi! I'm here to show you how to cancel your GlossGenius subscription. If you're ready to cancel, let's get started!

Step 1

Step 1: Log in to Your Account

Log in to your GlossGenius account and click on the “My Account” tab. Once you're there, you should see a list of options including an option called "Cancel Membership." Click on this button and then click on it again.

Step 2

  • Contact Customer Support: You can cancel your GlossGenius subscription by emailing or using the contact form on the website.

  • Explain Why: Tell them your reason for canceling, such as change in plans, too expensive, etc.

  • Be Polite: A simple "Hi there," or "Thanks," is all it takes to be polite and respectful when requesting assistance from a customer service representative.

  • Ask if There Is Anything Else They Can Do To Help You: It never hurts to ask! If they are able to offer you any additional information that may be useful in making your decision about canceling, take advantage of it!

Step 3

To cancel your GlossGenius subscription, you will need to go to the website and click on "Cancel My Plan".

Once on the page, enter your email address and password.

Then, click "Cancel My Plan" at the bottom of the page.

Step 4

So you’re ready to cancel your GlossGenius subscription. Follow these steps to ensure that you don't get charged again in the future:

  • Click on your account settings and click “Cancel Subscription.” This will take you to a screen where you can confirm that you want to cancel.

  • Confirm by clicking on “Yes, I understand.” It may take up to 24 hours for the cancellation process to complete itself automatically, so it's best not to try canceling while they're still processing payments or anything like that!


If you need to cancel your subscription, follow these steps:

  • Log into your account on the website or app.

  • Click on "Account Settings" and select "Subscriptions."

  • You'll see all of your subscriptions listed here, including GlossGenius, so select it and click "Cancel Subscription."

You'll get an email confirming that you want to cancel the subscription. Your next payment will be canceled and won't go through; however, if you still have services scheduled for the month where this cancellation takes place (such as a bonus box), those services will still be billed as planned. If there are no further payments scheduled for any given month (i.e., if every box has been delivered), then no money will be deducted from your card when it comes time to renew or restart what remains of a previous order in which there were multiple purchases made within one billing cycle (this happens often with sales).


I hope this guide has helped you cancel your Glossgenius subscription. If you have any questions or concerns, please feel free to contact us at