How to Fix Gun Jam Tarkov
If you are having problems with the game, there are a few things you can do to help fix them. The first thing is to make sure that your computer meets the minimum requirements for the game. After that, there are some steps you can take to troubleshoot an issue before contacting support and waiting days for a response.
Contact Offical Game Support
If you have a problem with the game, please contact the official support at [email protected]. If you want to report someone for cheating or exploiting, please use our in-game reporting system and send us an email ([email protected]) with your screenshots. All reports are automatically forwarded to our team of moderators who will review them and take appropriate actions if necessary.
If you have a connection problem
If you have a connection problem, make sure that your computer is connected to the Internet:
Check your firewall settings (Windows Firewall and/or third-party firewalls).
Try connecting through a different network connection.
Check if your network connection is not being blocked by a router or firewall.
If you have problems with a game server
If you're having problems with a game server, contact the provider of that server. You can check if the server is down by visiting its website and seeing if it has been taken offline. If this is the case, you should try to connect to another server in your area. If none are available, try searching for a replacement game server provider that's closer to where you live or work so that lag time will be shortened (even though it will still exist).
If you think you have found a bug in the game
If you think you have found a bug in the game, please contact us at email@example.com.
If possible, please include screenshots or videos of the problem. Describe what happened and what should have happened (and did not). If it is possible for you to reproduce this bug then please do so and send all necessary information about how to do so.
If we can't fix it right away, don't worry! We'll be sure to look into your report as soon as possible.
If someone is using a bug or exploit and you want to report them
If you see someone using a bug or exploit, please keep your report short and to the point. Include a screenshot of the bug or exploit, as well as details about your computer setup (OS version, graphics card, internet connection).
When reporting an exploitable glitch, it helps if you can provide specific details regarding your game settings in addition to those above:
Screen aspect ratio
If you're having a problem with the game, there are official channels to report it.
If you have a problem with the game server, there are official channels to report it.
If you have a problem with your connection, there are official channels to report it.
Please contact our support team if you need help with any of the above.